Web Site Privacy Statement
This Web site is owned by salescoach101.com. We want our Web site users to have the opportunity to obtain useful information, products, and services. salescoach101.com and its subsidiaries respect your privacy and we trust our Privacy Statement will underscore our commitment to ensure your experience with our Web site is positive. This Privacy Statement
explains our Web site information practices, use of personally identifiable information, commitment to information security, and changes we make to this Privacy Statement. Please read the following information carefully since your continued use of our Web site constitutes acceptance of our privacy practices.
Information Collected
You are not required to register or provide information to us in order to view much of our Web site. Except as otherwise provided in this Privacy Statement, we limit the collection of personally identifiable information to fulfill legal and/or regulatory requirements, administer accounts, provide customer service, offer products and services, and administer
employment information and opportunities. Examples of personally identifiable information, which you may voluntarily provide while using our Web site, include:
Name
Email address
Address
Phone number
Account number (if you are a current customer)
If you ask detailed questions or request specific information or services, you may be asked to supply personally identifiable information. This may include, for example, identifying topics of interest, providing home/office addresses, filling out account information for billing questions, or providing employment history on salescoach101.com's online application.
At any time, you may choose not to provide personally identifiable information or discontinue the use of our Web site. However, if you choose to opt-out of providing personally identifiable information, we may not be able to provide the information or services you desire.
To improve our Web site and to ensure we continue to provide information useful to you, through the use of "cookies," we collect information such as: the number of visits to our Web site, the time visitors spend on the Web site, the number of pages viewed, and the domains from which users visit our Web site. A cookie is an unencrypted text file stored on your
hard drive or in your computer's memory containing information about your visit and preferences. We may choose to use session and/or persistent cookie technology, to assist us in customizing our Web site's content based on subject matter choices, to provide the information you request and enhance your experience on our Web site. Many popular browsers allow you to
decide whether to refuse, accept, or delete cookies. If you choose not to accept cookies, however, some Web pages may not display properly or you may not be able to access certain information.
Our Web site contains information related to our operations and products/services we provide. Some of the information may be of educational interest to children. salescoach101.com does not seek to gather personally identifiable information online from or about children.
Information Use
We use the information you provide to:
Fulfill your requests and answer your questions (this could include account-related information emailed to you)
Help you quickly find and/or receive information about salescoach101.com or one of our affiliated companies' products and/or services
Alert you to updated information and services and provide more complete services
Improve the content of our Web site for your use
Information Sharing
salescoach101.com does not sell or provide the personally identifiable information you provide to unaffiliated companies for commercial purposes unrelated to salescoach101.com's businesses. salescoach101.com may, however, share personally identifiable information you provide to us for legitimate business purposes, including without limitation, the following:
Sharing information with salescoach101.com's subsidiaries and affiliates, unless prohibited by law;
Making information available to third parties and/or service providers who are providing the product, service, or information you requested (e.g., BillMatrix and SunGard Services). These third parties are not allowed to use the personally identifiable information except for the purpose of providing these services;
Making information available to third parties who are providing services to salescoach101.com or its subsidiaries or affiliates (e.g., providing information to third parties performing computer-related services to salescoach101.com or its affiliates);
Undergoing business transitions. In the event salescoach101.com goes through a business transition, such as a merger or acquisition, or selling a portion of its assets, personally identifiable information will, in most instances, be part of the assets transferred.
Forming a good-faith belief that disclosure of information is necessary to protect the rights and property of salescoach101.com, and/or its affiliates, other salescoach101.com customers; or, Disclosing information when allowed by law or our legal counsel has formed a good-faith belief that federal or state law, subpoena, or court order requires the disclosure.
This Privacy Statement applies to personally identifiable information obtained through our web site only and not to aggregate and/or generic information that does not identify the individual. Therefore, salescoach101.com reserves the right to share aggregated information (i.e., non-personally identifiable information) with third parties for any reason, unless
prohibited by law.
Information Security
We use information security safeguards and techniques deemed reasonable by salescoach101.com to protect the information you provide. When users submit sensitive information via this Web site, the information is protected both during transmission and in storage. salescoach101.com uses prevailing information technology industry practices to protect personally identifiable
information from loss, misuse, alteration, and destruction. Such measures include the use of firewalls, 128-bit encryption, and secure socket layers to protect sensitive transmissions of information received. In some areas of our Web site, we require a user ID and password to access certain information. salescoach101.com will not disclose passwords to third parties;
however, you are responsible for maintaining the privacy and security of your account number, user ID, and password. To protect information off-line, access to the information you provide is limited to those who specifically need it to conduct their business responsibilities. Your information is stored on secure servers protected inside controlled facilities.
Unfortunately, no information can be guaranteed to be 100 percent secure, so we cannot give an absolute assurance the information you provide to us will be secure at all times. Please note: salescoach101.com WILL NOT BE HELD RESPONSIBLE FOR EVENTS ARISING FROM UNAUTHORIZED ACCESS TO YOUR PERSONAL INFORMATION.
Obtaining and Correcting Information and Opting-out
If you wish to know the personally identifiable information we have obtained from you through the use of this Web site please contact us using the information provided in the "Contact Information" section below. If you believe we have obtained inaccurate personally identifiable information about you through your use of our Web site, please contact us using the information
provided in the "Contact Information" section below.
In some cases, we may contact you to let you know about new products or services that may be of interest to you. If you do not wish to be contacted by us for this purpose, you may make this request by contacting us using the information in the "Contact Information" section below. We will review your request and honor it when possible.
Non-salescoach101.com Web Sites
For convenience, we offer you the ability to link to and view pages of Web sites not operated or controlled by salescoach101.com (e.g., weather and financial information). You should be able to tell you have linked to a non-salescoach101.com Web site because we inform you with wording such as, "You are about to leave the salescoach101.com Web site. On sites outside of our domain,
we are not responsible for the content and accuracy of the information." You are then provided an opportunity to choose not to link to the non-salescoach101.com Web site. salescoach101.com and its subsidiaries do not monitor or control the content or the privacy practices of these non-salescoach101.com Web sites and are therefore, not responsible for the privacy practices or the
content of linked external Web sites. When using a link to a non-salescoach101.com Web site, we recommend you review the privacy practices and policies of the external Web site.
Privacy Statement Changes
We may change the Privacy Statement without notice. Changes to this Privacy Statement will be posted to this Web site accordingly. You may want to visit this Web site periodically to review the current Privacy Statement. Use of our Web site after the posting of a revised Privacy Statement constitutes your acceptance of our privacy practices.
Contact Information
If you have questions about this Privacy Statement or wish to contact us concerning personally identifiable information you provided through the use of our Web site, please contact us at the following.
Email: privacy@salescoach101.com
850 Euclid Avenue, Suite 317
Cleveland Ohio, 44114
Phone: (216) 241-4367
Last updated: June, 2006